| The impact of social media influencers in tourism F Magno, F Cassia Anatolia 29 (2), 288-290, 2018 | 224 | 2018 |
| Sustainability implementation in restaurants: A comprehensive model of drivers, barriers, and competitiveness-mediated effects on firm performance S Cantele, F Cassia International Journal of Hospitality Management 87, 102510, 2020 | 102 | 2020 |
| Exploring the antecedents of born-global companies’ international development G Baronchelli, F Cassia International Entrepreneurship and Management Journal 10, 67-79, 2014 | 95 | 2014 |
| Accommodation prices on Airbnb: effects of host experience and market demand F Magno, F Cassia, MM Ugolini The TQM Journal 30 (5), 608-620, 2018 | 89 | 2018 |
| The effects of goods-related and service-related B2B brand images on customer loyalty F Cassia, N Cobelli, M Ugolini Journal of Business & Industrial Marketing 32 (5), 722-732, 2017 | 75 | 2017 |
| The excellence of patient-centered healthcare: Investigating the links between empowerment, co-creation and satisfaction AM Tartaglione, Y Cavacece, F Cassia, G Russo The TQM Journal 30 (2), 153-167, 2018 | 71 | 2018 |
| Finding a way towards high-quality, accessible tourism: the role of digital ecosystems F Cassia, P Castellani, C Rossato, C Baccarani The TQM Journal 33 (1), 205-221, 2020 | 62 | 2020 |
| Establishing thought leadership through social media in B2B settings: effects on customer relationship performance F Magno, F Cassia Journal of Business & Industrial Marketing 35 (3), 437-446, 2020 | 58 | 2020 |
| Internationalization of the firm: stage approach vs. global approach G Baronchelli, F Cassia Proceeding Global Conference on Business and Economics, 1-33, 2008 | 55 | 2008 |
| The perceptions of Italian farmers’ market shoppers and strategic directions for customer-company-territory interaction (CCTI) F Cassia, M Ugolini, A Bonfanti, C Cappellari Procedia-Social and Behavioral Sciences 58, 1008-1017, 2012 | 51 | 2012 |
| Public services co‐production: exploring the role of citizen orientation F Cassia, F Magno International Journal of Quality and Service Sciences 1 (3), 334-343, 2009 | 50 | 2009 |
| Cross-border e-commerce as a foreign market entry mode among SMEs: the relationship between export capabilities and performance F Cassia, F Magno Review of International Business and Strategy 32 (2), 267-283, 2022 | 49 | 2022 |
| A brief review of partial least squares structural equation modeling (PLS-SEM) use in quality management studies F Magno, F Cassia, CM Ringle The TQM Journal, 2022 | 45 | 2022 |
| Public administrators' engagement in services co-creation: factors that foster and hinder organisational learning about citizens F Magno, F Cassia Total Quality Management & Business Excellence 26 (11-12), 1161-1172, 2015 | 44 | 2015 |
| “Please write a (great) online review for my hotel!” Guests’ reactions to solicited reviews F Magno, F Cassia, A Bruni Journal of Vacation Marketing 24 (2), 148-158, 2018 | 43 | 2018 |
| Marketing performance measurement in hotels, travel agencies and tour operators: a study of current practices A Bruni, F Cassia, F Magno Current Issues in Tourism 20 (4), 339-345, 2017 | 40 | 2017 |
| A framework to manage business-to-business branding strategies F Cassia, F Magno EuroMed Journal of Business 14 (2), 110-122, 2019 | 39 | 2019 |
| From vehicle suppliers to value co-creators: the evolving role of Italian motorhome manufacturers F Simeoni, F Cassia Current Issues in Tourism 22 (2), 218-236, 2019 | 39 | 2019 |
| Effects of agritourism businesses’ strategies to cope with the COVID-19 crisis: The key role of corporate social responsibility (CSR) behaviours F Magno, F Cassia Journal of Cleaner Production 325, 129292, 2021 | 34 | 2021 |
| Service-based vs. goods-based positioning of the product concept: effects on customer perceived value F Cassia, MM Ugolini, N Cobelli, L Gill The TQM Journal 27 (2), 247-255, 2015 | 34 | 2015 |
