Alexander Buoye

Citeret af

	Alle	Siden 2019
Henvisninger	1596	1067
h-index	17	15
i10-indeks	23	18

260

130

195

201120122013201420152016201720182019202020212022202320244 9 30 35 70 85 126 127 141 176 213 223 258 53

Offentlig adgang

Se alle

1 artikel

0 artikler

tilgængelige

ikke tilgængelige

Baseret på krav i forbindelse med finansiering

Medforfattere

Timothy KeininghamJ. Donald Kennedy Endowed Chair in E-Commerce, St. John's UniversityVerificeret mail på stjohns.edu
Lerzan AksoyDean, Gabelli School of Business and Professor of Marketing, Fordham UniversityVerificeret mail på fordham.edu
Bart LariviereProfessor of Marketing at KU Leuven + Research Fellow Center for Service Intelligence, GhentVerificeret mail på kuleuven.be
Luke WilliamsVice President, AECOM (formerly Head of Research Methods, Ipsos)Verificeret mail på aecom.com
Joan BallSt. John's UniversityVerificeret mail på stjohns.edu
Edward C MalthouseNorthwestern University: integrated marketing communications, industrial engineering and mgmt sciVerificeret mail på northwestern.edu
Bruce CooilRichmond Professor of Management, Emeritus, Vanderbilt UniversityVerificeret mail på owen.vanderbilt.edu
Jay KandampullyProfessor of Service Management, The Ohio State UniversityVerificeret mail på osu.edu
Sunil GuptaMarketing Professor, Harvard Business SchoolVerificeret mail på hbs.edu
Arne De KeyserEDHEC Business SchoolVerificeret mail på edhec.edu
Nathaniel D. LineFlorida State University, Dedman College of HospitalityVerificeret mail på dedman.fsu.edu
Dr Dahlia El-ManstrlyThe University of SheffieldVerificeret mail på sheffield.ac.uk
Tarik Dogru (Dr. True)Associate Professor, Florida State UniversityVerificeret mail på fsu.edu
Jörg HenselerProfessor, University of Twente, Enschede, NL; and NOVA IMS, Universidade Nova de Lisboa, PTVerificeret mail på utwente.nl
Bernd SkieraProfessor of Electronic Commerce, Goethe-University, Frankfurt, GermanyVerificeret mail på wiwi.uni-frankfurt.de
Carmen NeghinaStudyportalsVerificeret mail på ou.nl
Veena ChattaramanProfessor of Consumer and Design Science, Auburn UniversityVerificeret mail på auburn.edu
Vikas MittalRice UniversityVerificeret mail på rice.edu
Sabine BenoitProfessor of Marketing, University of Surrey and Australian National University (ANU)Verificeret mail på surrey.ac.uk
Mohamed ZakiDeputy Director Cambridge Service AllianceVerificeret mail på cam.ac.uk

Følg

Alexander Buoye

Associate Professor of Marketing at St. John's University

Verificeret mail på stjohns.edu - Startside

Marketing Analytics Customer Experience Digital Marketing Sustainability


Titel Sortér efter henvisninger Sortér efter årstal Sortér efter titel	Citeret af Citeret af	År
Data‐driven services marketing in a connected world V Kumar, V Chattaraman, C Neghina, B Skiera, L Aksoy, A Buoye, ... Journal of Service Management 24 (3), 330-352, 2013	195	2013
A five-component customer commitment model: implications for repurchase intentions in goods and services industries TL Keiningham, CM Frennea, L Aksoy, A Buoye, V Mittal Journal of Service Research 18 (4), 433-450, 2015	175	2015
The interplay of customer experience and commitment T Keiningham, J Ball, S Benoit, HL Bruce, A Buoye, J Dzenkovska, L Nasr, ... Journal of Services Marketing 31 (2), 148-160, 2017	172	2017
A cross-national investigation of the satisfaction and loyalty linkage for mobile telecommunications services across eight countries L Aksoy, A Buoye, P Aksoy, B Larivière, TL Keiningham Journal of Interactive Marketing 27 (1), 74-82, 2013	154	2013
Does loyalty span domains? Examining the relationship between consumer loyalty, other loyalties and happiness L Aksoy, TL Keiningham, A Buoye, B Lariviere, L Williams, I Wilson Journal of Business Research 68 (12), 2464-2476, 2015	114	2015
Control, use and ownership of big data: A reciprocal view of customer big data value in the hospitality and tourism industry ND Line, T Dogru, D El-Manstrly, A Buoye, E Malthouse, J Kandampully Tourism Management 80, 104106, 2020	110	2020
Customer loyalty isn’t enough. Grow your share of wallet TL Keiningham, L Aksoy, A Buoye, B Cooil Harvard Business Review 89 (10), 29-31, 2011	101	2011
Perceptions are relative: an examination of the relationship between relative satisfaction metrics and share of wallet TL Keiningham, B Cooil, EC Malthouse, B Lariviere, A Buoye, L Aksoy, ... Journal of Service Management 26 (1), 2-43, 2015	92	2015
The high price of customer satisfaction T Keiningham, S Gupta, L Aksoy, A Buoye MIT Sloan Management Review, 2014	87	2014
The practitioners’ path to customer loyalty: Memorable experiences or frictionless experiences? L Williams, A Buoye, TL Keiningham, L Aksoy Journal of Retailing and Consumer Services 57, 102215, 2020	44	2020
The cumulative effect of satisfaction with discrete transactions on share of wallet T L. Keiningham, L Aksoy, E C. Malthouse, B Lariviere, A Buoye Journal of Service Management 25 (3), 310-333, 2014	39	2014
Can we talk? The impact of willingness to recommend on a new-to-market service brand extension within a social network L Aksoy, A Buoye, B Cooil, TL Keiningham, DD Paul, C Volinsky Journal of Service Research 14 (3), 355-371, 2011	36	2011
Beyond reciprocal: the role of platforms in diffusing data value across multiple stakeholders EC Malthouse, A Buoye, N Line, D El-Manstrly, T Dogru, J Kandampully Journal of Service Management 30 (4), 507-518, 2019	32	2019
The wallet allocation rule: Winning the battle for share TL Keiningham, L Aksoy, L Williams, AJ Buoye John Wiley & Sons, 2015	32	2015
Environmental, Social and Governance (ESG) metrics do not serve services customers: A missing link between sustainability metrics and customer perceptions of social innovation L Aksoy, AJ Buoye, M Fors, TL Keiningham, S Rosengren Journal of Service Management 33 (4/5), 565-577, 2022	24	2022
An examination of relative satisfaction and share of wallet: investigating the impact of country and customer characteristics AJ Buoye Journal of Service Theory and Practice 26 (3), 2016	19	2016
Parents' burdens of service for children with ASD–implications for service providers A Helkkula, AJ Buoye, H Choi, MK Lee, SQ Liu, TL Keiningham Journal of Service Management 31 (5), 1015-1039, 2020	17	2020
Signals, symbols, and vibes: An exercise in cross-cultural interaction DJ Myers, AJ Buoye, J Mcdermott, DE Strickler, RG Ryman Teaching Sociology 29 (1), 95-101, 2001	17	2001
Capitalizing on the extra curriculum: Participation, peer influence, and academic achievement AJ Buoye University of Notre Dame, 2004	16	2004
It's not your score that matters: the importance of relative metrics TL Keiningham, L Aksoy, A De Keyser, B Lariviére, A Buoye, L Williams Handbook of service marketing research, 166-181, 2014	11	2014

Systemet kan ikke foretage handlingen nu. Prøv igen senere.

Artikler 1–20

Henvisninger pr. år

Dublerede henvisninger

Flettede henvisninger

Tilføj medforfattereMedforfattere

Følg

Citeret af

Medforfattere