Sonja Klose
Sonja Klose
Professor of Marketing, FOM University
Bekræftet mail på fom.de
TitelCiteret afÅr
A framework for supplier relationship management (SRM)
S Moeller, M Fassnacht, S Klose
Journal of Business-to-Business Marketing 13 (4), 69-94, 2006
1172006
Linking service convenience to satisfaction: dimensions and key moderators
S Benoit, S Klose, A Ettinger
Journal of Services Marketing 31 (6), 527-538, 2017
72017
Bridging the Data-Divide Between Practitioners and Academics: Approaches to Collaborating Better to Leverage Each Other's Resources
S Benoit, S Klose, J Wirtz, TW Andreassen, TL Keiningham
52019
Defensive relationship marketing: Avoiding decreasing sales from customers in consumer goods mass markets
S Moeller, M Fassnacht, S Klose
Journal of Relationship Marketing 7 (2), 197-215, 2008
52008
Gefährdung existierender Kundenbeziehungen
S Klose
Peter Lang, 2008
52008
Systemet kan ikke foretage handlingen nu. Prøv igen senere.
Artikler 1–5