| Flexibility from a supply chain perspective: definition and review M Stevenson, M Spring International journal of operations & production management 27 (7), 685-713, 2007 | 1080 | 2007 |
| Third party logistics: a literature review and research agenda K Selviaridis, M Spring The international journal of logistics management 18 (1), 125-150, 2007 | 899 | 2007 |
| The sites and practices of business models K Mason, M Spring Industrial marketing management 40 (6), 1032-1041, 2011 | 512 | 2011 |
| Service, services and products: rethinking operations strategy M Spring, L Araujo International Journal of Operations & Production Management 29 (5), 444-467, 2009 | 483 | 2009 |
| Services, products, and the institutional structure of production L Araujo, M Spring Industrial Marketing Management 35 (7), 797-805, 2006 | 420 | 2006 |
| Product customisation and manufacturing strategy M Spring, JF Dalrymple International Journal of Operations & Production Management 20 (4), 441-467, 2000 | 281 | 2000 |
| Service triads: A research agenda for buyer–supplier–customer triads in business services F Wynstra, M Spring, T Schoenherr Journal of operations management 35, 1-20, 2015 | 273 | 2015 |
| Product biographies in servitization and the circular economy M Spring, L Araujo Industrial Marketing Management 60, 126-137, 2017 | 262 | 2017 |
| Customer roles in service supply chains and opportunities for innovation SE Sampson, M Spring Journal of Supply Chain Management 48 (4), 30-50, 2012 | 248 | 2012 |
| Beyond the service factory: Service innovation in manufacturing supply networks M Spring, L Araujo Industrial marketing management 42 (1), 59-70, 2013 | 221 | 2013 |
| Supply chain flexibility: an inter‐firm empirical study M Stevenson, M Spring International Journal of Operations & Production Management 29 (9), 946-971, 2009 | 210 | 2009 |
| Small and medium enterprise research in supply chain management: The case for single‐respondent research designs TJ Kull, J Kotlar, M Spring Journal of Supply Chain Management 54 (1), 23-34, 2018 | 130 | 2018 |
| Are knowledge intensive business services really co-produced? Overcoming lack of customer participation in KIBS JB Santos, M Spring Industrial marketing management 50, 85-96, 2015 | 118 | 2015 |
| Creating the competitive edge: A new relationship between operations management and industrial policy M Spring, A Hughes, K Mason, P McCaffrey Journal of Operations Management 49, 6-19, 2017 | 115 | 2017 |
| System dynamics modelling for supply‐chain management: A case study on a supermarket chain in the UK Y Ge, JB Yang, N Proudlove, M Spring International Transactions in Operational Research 11 (5), 495-509, 2004 | 99 | 2004 |
| New product design and development: a generic model AJ Peters, EM Rooney, JH Rogerson, RE McQuater, M Spring, BG Dale The TQM Magazine 11 (3), 172-179, 1999 | 99 | 1999 |
| “One more time: how do you win orders?”: a critical reappraisal of the Hill manufacturing strategy framework M Spring, R Boaden International Journal of Operations & Production Management 17 (8), 757-779, 1997 | 99 | 1997 |
| How information technology automates and augments processes: Insights from Artificial‐Intelligence‐based systems in professional service operations M Spring, J Faulconbridge, A Sarwar Journal of Operations Management 68 (6-7), 592-618, 2022 | 95 | 2022 |
| The dynamics of business service exchanges: Insights from logistics outsourcing K Selviaridis, M Spring Journal of Purchasing and Supply Management 16 (3), 171-184, 2010 | 91 | 2010 |
| The use of quality tools and techniques in product introduction: an assessment methodology M Spring, R McQuater, K Swift, B Dale, J Booker The TQM Magazine 10 (1), 45-50, 1998 | 91 | 1998 |
Luis AraujoAlliance Manchester Business SchoolVerified email at manchester.ac.uk
