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Vivek Dalela
Vivek Dalela
Associate Professor, Marketing & Supply Chain Management, Grand Valley State University
Verificeret mail på gvsu.edu
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År
Customer engagement: Exploring customer relationships beyond purchase
SD Vivek, SE Beatty, RM Morgan
Journal of marketing theory and practice 20 (2), 122-146, 2012
3617*2012
Examining collaborative supply chain service technologies: a study of intensity, relationships, and resources
R Glenn Richey, M Tokman, V Dalela
Journal of the Academy of Marketing Science 38, 71-89, 2010
1432010
A longitudinal examination of partnership governance in offshoring: A moving target
SD Vivek, RG Richey Jr, V Dalela
Journal of World Business 44 (1), 16-30, 2009
1412009
Technology and flexibility: enablers of collaboration and time‐based logistics quality
RG Richey, FG Adams, V Dalela
Journal of Business Logistics 33 (1), 34-49, 2012
1402012
Market growth through mergers and acquisitions: The role of the relationship marketing manager in sustaining performance
RG Richey Jr, TS Kiessling, M Tokman, V Dalela
Industrial Marketing Management 37 (4), 394-406, 2008
612008
Partner engagement: A perspective on B2B engagement
SD Vivek, V Dalela, SE Beatty
Customer Engagement, 53-66, 2015
222015
A framework for partner engagement: Episodes in the life of interorganizational partnerships
SD Vivek, V Dalela, MS Ahmed
Journal of Marketing Theory and Practice 30 (4), 476-493, 2022
92022
The employee's perspective of customer relationships: A typology
V Dalela, AM Givan, SD Vivek, K Banerji
Journal of services research 18 (2), 37-54, 2018
62018
A STUDY OF SERVICE ETHNOCENTRISM AND ITS RELATIONSHIP WITH SOCIAL CONNECTEDNESS.
SD Vivek, AM Patwardhan, V Dalela
Journal of Services Research 11 (2), 2011
32011
A study of relationship repair in a business-to-business context
V Dalela
The University of Alabama, 2009
22009
SEIDMAN FACULTY EXPERTS
A Akbulut, EG Aslim, BC Bishal, K Brink, G Chang, S Crampton, CJ Cruz, ...
2021
CONCEPTUALIZING RELATIONSHIP MAINTENANCE THROUGH THE RELATIONSHIP LIFE CYCLE: RELATIONSHIP ENHANCEMENT, STABILIZATION, AND REPAIR
V Dalela, S Vivek
Journal of Services Research 20 (1/2), 81-99, 2020
2020
SEIDMAN FACULTY EXPERTS
A Akbulut, Y Bhagwat, BC Bishal, K Brink, G Chang, S Crampton, CJ Cruz, ...
2020
SEIDMAN FACULTY EXPERTS
A Akbulut, S Benet, Y Bhagwat, BC Bishal, L Blose, G Chang, S Crampton, ...
2019
SEIDMAN FACULTY EXPERTS
A Akbulut, S Benet, B Bettinghaus, Y Bhagwat, BC Bishal, L Blose, ...
2018
SEIDMAN FACULTY EXPERTS
A Akbulut, S Benet, B Bettinghaus, Y Bhagwat, BC Bishal, L Blose, ...
2017
SEIDMAN FACULTY EXPERTS
A Akbulut
2015
SEIDMAN FACULTY EXPERTS
A Akbulut-Bailey
2014
Customer Engagement: A Multifaceted Experience in Multiple Relationship Contexts
V Dalela, SD Vivek
2011
The Employee Perspective of Customer Relationships: A Typology
V Dalela, AM Givan
Developments in Marketing Science 30, 256, 2007
2007
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Artikler 1–20