| Measuring usability: are effectiveness, efficiency, and satisfaction really correlated? E Frøkjær, M Hertzum, K Hornbæk Proceedings of the SIGCHI conference on Human factors in computing systems …, 2000 | 726 | 2000 |
| The information-seeking practices of engineers: searching for documents as well as for people M Hertzum, AM Pejtersen Information Processing & Management 36 (5), 761-778, 2000 | 432 | 2000 |
| The evaluator effect: A chilling fact about usability evaluation methods M Hertzum, NE Jacobsen International Journal of Human-Computer Interaction 13 (4), 421-443, 2001 | 351 | 2001 |
| The evaluator effect: A chilling fact about usability evaluation methods M Hertzum, NE Jacobsen International journal of human-computer interaction 15 (1), 183-204, 2003 | 178 | 2003 |
| Trust in information sources: seeking information from people, documents, and virtual agents M Hertzum, HHK Andersen, V Andersen, CB Hansen Interacting with computers 14 (5), 575-599, 2002 | 172 | 2002 |
| The importance of trust in software engineers' assessment and choice of information sources M Hertzum Information and Organization 12 (1), 1-18, 2002 | 169 | 2002 |
| Collaborative information seeking: The combined activity of information seeking and collaborative grounding M Hertzum Information Processing & Management 44 (2), 957-962, 2008 | 154 | 2008 |
| Browsing and querying in online documentation: a study of user interfaces and the interaction process M Hertzum, E Frøkjær ACM Transactions on Computer-Human Interaction (TOCHI) 3 (2), 136-161, 1996 | 132 | 1996 |
| Images of usability M Hertzum International Journal of Human–Computer Interaction 26 (6), 567-600, 2010 | 112 | 2010 |
| Scrutinising usability evaluation: does thinking aloud affect behaviour and mental workload? M Hertzum, KD Hansen, HHK Andersen Behaviour & Information Technology 28 (2), 165-181, 2009 | 112 | 2009 |
| The evaluator effect in usability tests NE Jacobsen, M Hertzum, BE John CHI 98 conference summary on Human factors in computing systems, 255-256, 1998 | 101 | 1998 |
| The evaluator effect in usability studies: Problem detection and severity judgments NE Jacobsen, M Hertzum, BE John Proceedings of the Human Factors and Ergonomics Society Annual Meeting 42 …, 1998 | 100 | 1998 |
| Cultural cognition in usability evaluation T Clemmensen, M Hertzum, K Hornbæk, Q Shi, P Yammiyavar Interacting with computers 21 (3), 212-220, 2009 | 93 | 2009 |
| Making use of scenarios: a field study of conceptual design M Hertzum International Journal of Human-Computer Studies 58 (2), 215-239, 2003 | 92 | 2003 |
| Iterative participatory design J Simonsen, M Hertzum Design Research: Synergies from Interdisciplinary Perspectives, 16-32, 2010 | 87* | 2010 |
| The notion of overview in information visualization K Hornbæk, M Hertzum International Journal of Human-Computer Studies 69 (7-8), 509-525, 2011 | 86 | 2011 |
| Non-universal usability?: a survey of how usability is understood by Chinese and Danish users O Frandsen-Thorlacius, K Hornbæk, M Hertzum, T Clemmensen Proceedings of the SIGCHI Conference on Human Factors in Computing Systems …, 2009 | 77 | 2009 |
| Acceptance of speech recognition by physicians: A survey of expectations, experiences, and social influence A Alapetite, HB Andersen, M Hertzum International journal of human-computer studies 67 (1), 36-49, 2009 | 72 | 2009 |
| Positive effects of electronic patient records on three clinical activities M Hertzum, J Simonsen International journal of medical informatics 77 (12), 809-817, 2008 | 69 | 2008 |
| Usable security and e-banking: Ease of use vis-a-vis security M Hertzum, N Jørgensen, M Nørgaard Australasian Journal of Information Systems 11, 52-65, 2004 | 69 | 2004 |
Jesper SimonsenProfessor of Design Studies, Roskilde UniversityVerified email at ruc.dk