| Towards an understanding of total service quality in hotels H Wilkins, B Merrilees, C Herington International Journal of Hospitality Management 26 (4), 840-853, 2007 | 578 | 2007 |
| Over qualified and under experienced: Turning graduates into hospitality managers M Raybould, H Wilkins International journal of contemporary hospitality management 17 (3), 203-216, 2005 | 411 | 2005 |
| Souvenirs: What and why we buy H Wilkins Journal of travel Research 50 (3), 239-247, 2011 | 362 | 2011 |
| Inhibitors to host community participation in sustainable tourism development in developing countries A Saufi, D O'Brien, H Wilkins Journal of Sustainable Tourism 22 (5), 801-820, 2014 | 318 | 2014 |
| The Determinants of loyalty in hotels H Wilkins, B Merrilees, C Herington Journal of Hospitality Marketing and Management 19 (1), 1-21, 2010 | 228 | 2010 |
| Generic skills for hospitality management: A comparative study of management expectations and student perceptions M Raybould, H Wilkins Journal of hospitality and tourism management 13 (2), 177-188, 2006 | 197 | 2006 |
| Bridging the gap: An examination of the relative alignment of hospitality research and industry priorities C King, DC Funk, H Wilkins International Journal of Hospitality Management 30 (1), 157-166, 2011 | 114 | 2011 |
| E-service quality management of a hotel website: a scale and implications for management SE Hahn, B Sparks, H Wilkins, X Jin Journal of Hospitality Marketing & Management 26 (7), 694-716, 2017 | 108 | 2017 |
| The travel behaviours of international students: Nationality-based constraints and opportunities S Gardiner, B King, H Wilkins Journal of Vacation Marketing 19 (4), 287-299, 2013 | 101 | 2013 |
| Using importance-performance analysis to appreciate satisfaction in hotels H Wilkins Journal of Hospitality Marketing & Management 19 (8), 866-888, 2010 | 101 | 2010 |
| The ‘imagined West’of young independent travellers from Asia HT Bui, HC Wilkins, YS Lee Annals of Leisure Research 16 (2), 130-148, 2013 | 69 | 2013 |
| Liminal experience of East Asian backpackers HT Bui, H Wilkins, YS Lee Tourist Studies 14 (2), 126-143, 2014 | 62 | 2014 |
| Purchase situation modelling in wine selection: an evaluation of factors in an Australian context RC Morey, BA Sparks, HC Wilkins International Journal of Wine Marketing 14 (1), 41-64, 2002 | 52 | 2002 |
| Preferences for destination attributes: Differences between short and long breaks C Herington, B Merrilees, H Wilkins Journal of Vacation Marketing 19 (2), 149-163, 2013 | 42 | 2013 |
| International education visitation–tourism opportunities M Davidson, H Wilkins, B King, P Hobson, S Craig-Smith, S Gardiner Queensland: CRC for Sustainable Tourism, 2010 | 34 | 2010 |
| Current Issues in Method and Practice: Social interactions among Asian backpackers: scale development and validation HT Bui, HC Wilkins Current Issues in Asian Tourism, 56-73, 2020 | 20 | 2020 |
| How self-image congruence impacts customer satisfaction in hotels H Wilkins, B Merrilees, C Herington Tourism Analysis 11 (5), 311-318, 2006 | 20 | 2006 |
| The development of emotional labor skill in food and beverage practical training J Nyanjom, H Wilkins Journal of Hospitality & Tourism Education 28 (4), 178-188, 2016 | 19 | 2016 |
| Mass tourists and destination interaction avoidance HJ Lee, H Wilkins Journal of Vacation Marketing 23 (1), 3-19, 2017 | 18 | 2017 |
| The social identities of Japanese backpackers HT Bui, HC Wilkins, YS Lee Tourism Culture & Communication 13 (3), 147-159, 2013 | 18 | 2013 |
