Lan Xia
Lan Xia
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The price is unfair! A conceptual framework of price fairness perceptions
L Xia, KB Monroe, JL Cox
Journal of marketing 68 (4), 1-15, 2004
16722004
The influence of price fairness on customer satisfaction: an empirical test in the context of automobile purchases
A Herrmann, L Xia, KB Monroe, F Huber
Journal of product & brand management, 2007
5122007
The influence of price fairness on customer satisfaction: an empirical test in the context of automobile purchases
A Herrmann, L Xia, KB Monroe, F Huber
Journal of product & brand management, 2007
5122007
Word of mouse: the role of cognitive personalization in online consumer reviews
L Xia, NN Bechwati
Journal of interactive Advertising 9 (1), 3-13, 2008
4192008
Consumers’ perceptions of the fairness of price-matching refund policies
M Kukar-Kinney, L Xia, KB Monroe
Journal of Retailing 83 (3), 325-337, 2007
2382007
Price partitioning on the internet
L Xia, KB Monroe
Journal of Interactive marketing 18 (4), 63-73, 2004
2232004
Do computers sweat? The impact of perceived effort of online decision aids on consumers’ satisfaction with the decision process
NN Bechwati, L Xia
Journal of Consumer Psychology 13 (1-2), 139-148, 2003
1652003
Effects of interruptions on consumer online decision processes
L Xia, D Sudharshan
Journal of Consumer Psychology 12 (3), 265-280, 2002
1502002
Effects of consumers’ efforts on price and promotion fairness perceptions
L Xia, M Kukar-Kinney, KB Monroe
Journal of Retailing 86 (1), 1-10, 2010
1362010
Is a good deal always fair? Examining the concepts of transaction value and price fairness
L Xia, KB Monroe
Journal of Economic Psychology 31 (6), 884-894, 2010
1192010
Effects of companies' responses to consumer criticism in social media
L Xia
International Journal of Electronic Commerce 17 (4), 73-100, 2013
972013
Trading effort for money: Consumers’ cocreation motivation and the pricing of service options
L Xia, R Suri
Journal of Service Research 17 (2), 229-242, 2014
522014
Understanding the influence of literacy on consumer memory: The role of pictorial elements
M Viswanathan, CJ Torelli, L Xia, R Gau
Journal of Consumer Psychology 19 (3), 389-402, 2009
492009
Affect as information: the role of affect in consumer online behaviors
L Xia
ACR North American Advances, 2002
442002
An examination of consumer browsing behaviors
L Xia
Qualitative Market Research: An International Journal, 2010
412010
Examining the penalty resolution process: Building loyalty through gratitude and fairness
L Xia, M Kukar-Kinney
Journal of Service Research 16 (4), 518-532, 2013
382013
The influence of pre‐purchase goals on consumers' perceptions of price promotions
L Xia, KB Monroe
International Journal of Retail & Distribution Management, 2009
372009
Consumer information acquisition: A review and an extension
L Xia, KB Monroe
Review of marketing research, 101-152, 2017
362017
For our valued customers only: Examining consumer responses to preferential treatment practices
L Xia, M Kukar-Kinney
Journal of Business Research 67 (11), 2368-2375, 2014
292014
Consumers’ judgments of numerical and price information
L Xia
Journal of product & brand management, 2003
262003
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Artikler 1–20