| The role of communication and cohesion in reducing social loafing in group projects C Lam Business and Professional Communication Quarterly 78 (4), 454-475, 2015 | 115 | 2015 |
| An overview of experimental and quasi-experimental research in technical communication journals (1992–2011) RK Boettger, C Lam IEEE Transactions on Professional Communication 56 (4), 272-293, 2013 | 75 | 2013 |
| The efficacy of text messaging to improve social connectedness and team attitude in student technical communication projects: An experimental study C Lam Journal of Business and Technical Communication 27 (2), 180-208, 2013 | 54 | 2013 |
| Improving technical communication group projects: An experimental study of media synchronicity theory training on communication outcomes C Lam Journal of Business and Technical Communication 30 (1), 85-112, 2016 | 46 | 2016 |
| Linguistic politeness in student-team emails: Its impact on trust between leaders and members C Lam IEEE Transactions on Professional Communication 54 (4), 360-375, 2011 | 40 | 2011 |
| Cultivating a sense of belonging: Using Twitter to establish a community in an introductory technical communication classroom E Friess, C Lam Technical Communication Quarterly 27 (4), 343-361, 2018 | 37 | 2018 |
| The Social Help Desk: Examining How Twitter is Used As a Technical Support Tool C Lam, MA Hannah Communication Design Quarterly 4 (2), 37-51, 2016 | 31 | 2016 |
| Drawing from available means: Assessing the rhetorical dimensions of Facebook practice MA Hannah, C Lam International journal of business communication 54 (3), 235-257, 2017 | 23 | 2017 |
| Patterns of dissemination: Examining and documenting practitioner knowledge sharing practices on blogs MA Hannah, C Lam Technical Communication 63 (4), 328-345, 2016 | 21 | 2016 |
| Flipping the audience script: An activity that integrates research and audience analysis C Lam, MA Hannah Business and Professional Communication Quarterly 79 (1), 28-53, 2016 | 21 | 2016 |
| Where did we come from and where are we going? Examining authorship characteristics in technical communication research C Lam IEEE Transactions on Professional Communication 57 (4), 266-285, 2014 | 18 | 2014 |
| A case study of coherence in workplace instant messaging C Lam IPCC 2007, 2007 | 15 | 2007 |
| Visualizing categorical data: An introduction to correspondence analysis for technical communication researchers C Lam 2014 IEEE International Professional Communication Conference (IPCC), 1-7, 2014 | 13 | 2014 |
| Coherence in workplace instant messages J MacKiewicz, C Lam Journal of technical writing and communication 39 (4), 417-431, 2009 | 12 | 2009 |
| An overview of research methods in technical communication journals (2012–2016) C Lam, R Boettger 2017 IEEE international professional communication conference (ProComm), 1-4, 2017 | 11 | 2017 |
| Correspondence analysis: A statistical technique ripe for technical and professional communication researchers C Lam IEEE Transactions on Professional Communication 59 (3), 299-310, 2016 | 10 | 2016 |
| More than a feeling: Applying a data-driven framework in the technical and professional communication team project C Lam IEEE Transactions on Professional Communication 61 (4), 409-427, 2018 | 9 | 2018 |
| Connecting programmatic research with social media: Using data from Twitter to inform programmatic decisions C Lam, MA Hannah, E Friess Special Issue Editors 651, 47, 2008 | 9 | 2008 |
| Follow the leader? The impact of leader rapport management on social loafing C Lam, KS Campbell Business and Professional Communication Quarterly 84 (3), 181-204, 2021 | 7 | 2021 |
| The effect of leader rapport-management feedback on leader–member relationship quality and perceived group effectiveness in student teams KS Campbell, C Lam IEEE Transactions on Professional Communication 62 (3), 253-262, 2019 | 7 | 2019 |
Mark A. HannahAssociate Professor of English, Arizona State UniversityVerified email at asu.edu
