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Hummy Song
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Cited by
Year
The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay
H Song, AL Tucker, KL Murrell
Management Science 62 (12), 3032-3053, 2015
2962015
Closing the productivity gap: Improving worker productivity through public relative performance feedback and validation of best practices
H Song, AL Tucker, KL Murrell, DR Vinson
Management Science 64 (6), 2628-2649, 2018
2682018
Capacity pooling in hospitals: The hidden consequences of off-service placement
H Song, A Tucker, R Graue, S Moravick, J Yang
Management Science 66 (9), 3825-3842, 2020
1132020
Telemedicine catches on: changes in the utilization of telemedicine services during the COVID-19 pandemic
AB Friedman, S Gervasi, H Song, AM Bond, AT Chen, A Bergman, ...
The American journal of managed care 28 (1), e1-e6, 2022
982022
Disruptions in preventive care: Mammograms during the COVID‐19 pandemic
H Song, A Bergman, AT Chen, D Ellis, G David, AB Friedman, AM Bond, ...
Health Services Research 56 (1), 95-101, 2021
962021
Team dynamics, clinical work satisfaction, and patient care coordination between primary care providers: A mixed methods study
H Song, M Ryan, S Tendulkar, J Fisher, J Martin, AS Peters, JP Frolkis, ...
Health Care Management Review 42 (1), 28-41, 2017
782017
Development and Validation of the Primary Care Team Dynamics Survey
H Song, AT Chien, J Fisher, J Martin, AS Peters, K Hacker, MB Rosenthal, ...
Health Services Research 50 (3), 897–921, 2015
732015
Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals
H Song, RS Huckman
62*2018
The Impact of the Non-essential Business Closure Policy on Covid-19 Infection Rates
H Song, RM McKenna, AT Chen, G David, A Smith-McLallen
International Journal of Health Economics and Management, 2021
602021
Pooling Queues with Strategic Servers: The Effects of Customer Ownership
M Armony, G Roels, H Song
Operations Research 69 (1), 13-29, 2021
60*2021
Learning in Temporary Teams: The Varying Effects of Partner Exposure by Team Member Role
SH Kim, H Song, M Valentine
Organization Science, 2022
44*2022
Time is the Wisest Counselor of All: The Value of Provider-Patient Engagement Length in Home Health Care
H Song, E Andreyeva, G David
Management Science 68 (1), 420-441, 2022
29*2022
"I Quit": Schedule Volatility as a Driver of Voluntary Employee Turnover
A Bergman, G David, H Song
Manufacturing & Service Operations Management, 2023
262023
Performance Improvement in Health Care Organizations
H Song, AL Tucker
Foundations and Trends® in Technology, Information and Operations Management …, 2016
242016
Quality of Care
H Song, S Veeraraghavan
Handbook of Healthcare Analytics: Theoretical Minimum for Conducting 21st …, 2018
232018
How Digital Transformation Can Improve Hospitals’ Operational Decisions
SH Kim, H Song
Harvard Business Review, 2022
212022
The Role of Schedule Volatility in Home Health Nursing Turnover
A Bergman, H Song, G David, J Spetz, M Candon
Medical Care Research and Review 79 (3), 382-393, 2022
192022
The association of geographic dispersion with outcomes among hospitalized pulmonary service patients
R Kohn, MO Harhay, GE Weissman, GL Anesi, B Bayes, H Song, ...
Annals of the American Thoracic Society 17 (2), 249-252, 2020
132020
The Spillover Effects of Capacity Pooling in Hospitals
JM Lim, H Song, J Yang
Available at SSRN 3800351, 2023
122023
Queue Configurations and Operational Performance: An Interplay Between Customer Ownership and Queue Length Awareness
H Song, M Armony, G Roels
INSEAD Working Paper, 2022
11*2022
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Articles 1–20