Logistics service quality as a segment-customized process JT Mentzer, DJ Flint, GTM Hult Journal of marketing 65 (4), 82-104, 2001 | 1555 | 2001 |
Exploring the phenomenon of customers' desired value change in a business-to-business context DJ Flint, RB Woodruff, SF Gardial Journal of marketing 66 (4), 102-117, 2002 | 1355 | 2002 |
Customer value change in industrial marketing relationships: a call for new strategies and research DJ Flint, RB Woodruff, SF Gardial Industrial marketing management 26 (2), 163-175, 1997 | 825 | 1997 |
Developing a logistics service quality scale JT Mentzer, DJ Flint, JL Kent Journal of Business logistics 20 (1.1999), 1999 | 734 | 1999 |
Logistics innovation: a customer value‐oriented social process DJ Flint, E Larsson, B Gammelgaard, JT Mentzer Journal of business logistics 26 (1), 113-147, 2005 | 704 | 2005 |
Validity in logistics research JT Mentzer, DJ Flint Journal of business logistics 18 (1), 199, 1997 | 689 | 1997 |
Customer value anticipation, customer satisfaction and loyalty: An empirical examination DJ Flint, CP Blocker, PJ Boutin Jr Industrial marketing management 40 (2), 219-230, 2011 | 681 | 2011 |
Proactive customer orientation and its role for creating customer value in global markets CP Blocker, DJ Flint, MB Myers, SF Slater Journal of the Academy of Marketing Science 39, 216-233, 2011 | 625 | 2011 |
Demand and supply integration: a conceptual framework of value creation through knowledge management TL Esper, AE Ellinger, TP Stank, DJ Flint, M Moon Journal of the Academy of marketing Science 38, 5-18, 2010 | 470 | 2010 |
Marketing’s service-dominant logic and customer value RB Woodruff, DJ Flint The service-dominant logic of marketing, 201-213, 2014 | 404 | 2014 |
Exploring processes for customer value insights, supply chain learning and innovation: an international study DJ Flint, E Larsson, B Gammelgaard Journal of business logistics 29 (1), 257-281, 2008 | 338 | 2008 |
The initiators of changes in customers' desired value: results from a theory building study DJ Flint, RB Woodruff Industrial marketing management 30 (4), 321-337, 2001 | 287 | 2001 |
Searching for competitive advantage through sustainability: A qualitative study in the New Zealand wine industry DJ Flint, SL Golicic International Journal of Physical Distribution & Logistics Management 39 (10 …, 2009 | 276 | 2009 |
A refined view of grounded theory and its application to logistics research J Mello, DJ Flint Journal of business logistics 30 (1), 107-125, 2009 | 264 | 2009 |
Compressing new product success-to-success cycle time: Deep customer value understanding and idea generation DJ Flint Industrial marketing management 31 (4), 305-315, 2002 | 255 | 2002 |
Strategic marketing in global supply chains: Four challenges DJ Flint Industrial marketing management 33 (1), 45-50, 2004 | 250 | 2004 |
Innovation, symbolic interaction and customer valuing: thoughts stemming from a service-dominant logic of marketing DJ Flint Marketing Theory 6 (3), 349-362, 2006 | 242 | 2006 |
Striving for integrated value chain management given a service-dominant logic for marketing DJ Flint, JT Mentzer The Service-Dominant Logic of Marketing, 139-149, 2014 | 193 | 2014 |
Perspectives on the evolution of logistics thought JL Kent Jr, DJ Flint Journal of Business Logistics 18 (2), 15, 1997 | 170 | 1997 |
Logiticians as marketers: Their role when customers' desired value changes DJ Flint, JT Mentzer Journal of Business Logistics 21 (2), 19, 2000 | 168 | 2000 |