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Dirk Totzek
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Customer prioritization: does it pay off, and how should it be implemented?
C Homburg, M Droll, D Totzek
Journal of Marketing 72 (5), 110-130, 2008
4182008
Managing dynamics in a customer portfolio
C Homburg, VV Steiner, D Totzek
Journal of marketing 73 (5), 70-89, 2009
1802009
How customer satisfaction affects employee satisfaction and retention in a professional services context
RV Frey, T Bayón, D Totzek
Journal of Service Research 16 (4), 503-517, 2013
1732013
How price complexity takes its toll: The neglected role of a simplicity bias and fairness in price evaluations
C Homburg, D Totzek, M Krämer
Journal of Business Research 67 (6), 1114-1122, 2014
1392014
The impact of endogenous motivations on adoption of IT-enabled services: the case of transformative services in the energy sector
P Wunderlich, J Kranz, D Totzek, D Veit, A Picot
Journal of Service Research 16 (3), 356-371, 2013
932013
How price increases affect future purchases: The role of mental budgeting, income, and framing
C Homburg, N Koschate, D Totzek
Psychology & Marketing 27 (1), 36-53, 2010
642010
Preannouncing pioneering versus follower products: what should the message be?
C Homburg, T Bornemann, D Totzek
Journal of the Academy of Marketing Science 37, 310-327, 2009
622009
How institutional pressures and systems characteristics shape customer acceptance of smart product-service systems
E Kropp, D Totzek
Industrial Marketing Management 91 (November), 468-482, 2020
342020
Preismanagement auf B2B-Märkten: Zentrale Entscheidungsfelder und Erfolgsfaktoren
C Homburg, D Totzek
Gabler, 2011
342011
How price fairness and fit affect customer tariff evaluations
P Leinsle, D Totzek, JH Schumann
Journal of Service Management 29 (4), 735-764, 2018
332018
Big splash, no waves? Cognitive mechanisms driving incumbent firms’ responses to low‐price market entry strategies
J Luoma, T Falk, D Totzek, H Tikkanen, A Mrozek
Strategic Management Journal 39 (5), 1388-1410, 2018
322018
Organizing and Implementing Export Pricing: Performance Effects and Moderating Factors
KM Hofer, LM Niehoff-Hoeckner, D Totzek
Journal of International Marketing 27 (1), 74-94, 2019
282019
Using Multi-Informant Designs to Address Key Informant and Common Method Bias
C Homburg, M Klarmann, D Totzek
Quantitative Marketing and Marketing Management, 81-102, 2012
232012
Many a little makes a mickle: Why do consumers negatively react to sequential price disclosure?
D Totzek, G Jurgensen
Psychology & Marketing 38 (1), 113-128, 2021
152021
Preismanagement auf Business-to-Business-Märkten
C Homburg, D Totzek
Aufl., Wiesbaden, 2011
152011
How displaying price discounts can mitigate negative customer reactions to dynamic pricing
A Keller, M Vogelsang, D Totzek
Journal of Business Research 148, 277-291, 2022
132022
Professionalisierung des Preismanagements auf Business-to-Business-Märkten: Die Rolle der Marktorientierung und der Unternehmenskultur
D Totzek, S Alavi
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung: Zfbf, 533-562, 2010
132010
Dealing with privacy concerns in product-service system selling: Value-based selling as fair treatment practice
EJ Nijssen, M van der Borgh, D Totzek
Industrial Marketing Management 105, 60-71, 2022
92022
Preisverhalten im Wettbewerb: Eine empirische Untersuchung von Einflussfaktoren und Auswirkungen im Business-to-Business-Kontext
D Totzek
Gabler, 2011
92011
Die Preispolitik professionalisieren
M Scholl, D Totzek
Harvard Business Manager 32 (4), 42-50, 2010
92010
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Articles 1–20