The determinants of perceived service quality and its relationship with satisfaction H Lee, Y Lee, D Yoo Journal of Services Marketing, 2000 | 1716 | 2000 |
Modeling consumer satisfaction and word‐of‐mouth: Restaurant patronage in Korea BJ Babin, YK Lee, EJ Kim, M Griffin Journal of Services Marketing, 2005 | 1257 | 2005 |
Segmentation of festival motivation by nationality and satisfaction CK Lee, YK Lee, BE Wicks Tourism Management 25 (1), 61-70, 2004 | 1203 | 2004 |
Festivalscapes and patrons' emotions, satisfaction, and loyalty YK Lee, CK Lee, SK Lee, BJ Babin Journal of Business Research 61 (1), 56-64, 2008 | 1104 | 2008 |
Korea’s destination image formed by the 2002 World Cup CK Lee, YK Lee, BK Lee Annals of Tourism Research 32 (4), 839-858, 2005 | 1079 | 2005 |
Effect of service orientation on job satisfaction, organizational commitment, and intention of leaving in a casual dining chain restaurant WG Kim, JK Leong, YK Lee International Journal of Hospitality Management 24 (2), 171-193, 2005 | 834 | 2005 |
The impact of CSR on relationship quality and relationship outcomes: A perspective of service employees YK Lee, S Kim, KH Lee, D Li International Journal of Hospitality Management 31 (3), 745-756, 2012 | 498 | 2012 |
Predictors of relationship quality and relationship outcomes in luxury restaurants WG Kim, YK Lee, YJ Yoo Journal of Hospitality & Tourism Research 30 (2), 143-169, 2006 | 472 | 2006 |
Antecedents and interrelationships of three types of pro-environmental behavior Y Lee, S Kim, M Kim, J Choi Journal of Business Research 67 (10), 2097-2105, 2014 | 468 | 2014 |
What factors influence customer‐oriented prosocial behavior of customer‐contact employees? YK Lee, JH Nam, DH Park, KA Lee Journal of Services Marketing, 2006 | 404 | 2006 |
A unified perspective on the factors influencing usage intention toward mobile financial services YK Lee, JH Park, N Chung, A Blakeney Journal of Business Research 65 (11), 1590-1599, 2012 | 382 | 2012 |
Family restaurant brand personality and its impact on customer's emotion, satisfaction, and brand loyalty YK Lee, KJ Back, JY Kim Journal of hospitality & tourism research 33 (3), 305-328, 2009 | 376 | 2009 |
The effect of leader competencies on knowledge sharing and job performance: Social capital theory E Swanson, S Kim, SM Lee, JJ Yang, YK Lee Journal of hospitality and tourism management 42, 88-96, 2020 | 329 | 2020 |
Market orientation and business performance: Evidence from franchising industry YK Lee, SH Kim, MK Seo, SK Hight International journal of hospitality management 44, 28-37, 2015 | 324 | 2015 |
Segmenting casino gamblers by motivation: A cluster analysis of Korean gamblers CK Lee, YK Lee, BJ Bernhard, Y Yoon Tourism Management 27, 856-66, 2006 | 312 | 2006 |
Do emotions play a mediating role in the relationship between owner leadership styles and manager customer orientation, and performance in service environment? YK Lee, S Kim, MH Son, DJ Lee International Journal of Hospitality Management 30 (4), 942-952, 2011 | 180 | 2011 |
The impact of internal branding on employee engagement and outcome variables in the hotel industry YK Lee, S Kim, SY Kim Asia Pacific Journal of Tourism Research 19 (12), 1359-1380, 2014 | 175 | 2014 |
The structural relationships between service orientation, mediators, and business performance in Korean hotel firms YK Lee, DH Park, DK Yoo Asia Pacific Journal of Tourism Research 4 (1), 59-70, 1999 | 167 | 1999 |
The relative impact of service quality on service value, customer satisfaction, and customer loyalty in Korean family restaurant context YK Lee, KH Park, DH Park, KA Lee, YJ Kwon International journal of hospitality & tourism administration 6 (1), 27-51, 2005 | 147 | 2005 |
The intention to use computerized reservation systems: The moderating effects of organizational support and supplier incentive HY Lee, YK Lee, D Kwon Journal of Business Research 58 (11), 1552-1561, 2005 | 140 | 2005 |