Robert D. Winsor
Title
Cited by
Cited by
Year
Service quality perspectives and satisfaction in private banking
WM Lassar, C Manolis, RD Winsor
Journal of services marketing, 2000
9842000
The resurrection of Taylorism: Total quality management’s hidden agenda
DM Boje, RD Winsor
Journal of organizational change management, 1993
3051993
A model of trust and compliance in franchise relationships
MAP Davies, W Lassar, C Manolis, M Prince, RD Winsor
Journal of business venturing 26 (3), 321-340, 2011
2872011
The effects of organizational culture and market orientation on the effectiveness of strategic marketing alliances
B Leisen, B Lilly, RD Winsor
Journal of Services Marketing, 2002
1472002
The Hunt–Vitell General Theoryof Marketing Ethics: Can it Enhance our Understanding of Principal-Agent Relationships in Channels of Distribution?
LJ Vermillion, WM Lassar, RD Winsor
Journal of Business Ethics 41 (3), 267-285, 2002
672002
Partial employees and consumers: A postmodern, meta-theoretical perspective for services marketing
C Manolis, LA Meamber, RD Winsor, CM Brooks
Marketing Theory 1 (2), 225-243, 2001
612001
Do customer relationships mitigate or amplify failure responses?
VD Kaltcheva, RD Winsor, A Parasuraman
Journal of Business Research 66 (4), 525-532, 2013
562013
An empirical examination of the “rule of three”: Strategy implications for top management, marketers, and investors
C Uslay, ZA Altintig, RD Winsor
Journal of Marketing 74 (2), 20-39, 2010
532010
Knowledge and skills transfer between MBA and workplace
M Prince, D Burns, X Lu, R Winsor
Journal of workplace learning, 2015
472015
Differentiating goods and services retailing using form and possession utilities
RD Winsor, JN Sheth, C Manolis
Journal of Business Research 57 (3), 249-255, 2004
462004
Marketing under conditions of chaos: percolation metaphors and models
RD Winsor
Journal of Business Research 34 (3), 181-189, 1995
441995
Manifest conflict and conflict aftermath in franchise systems: a 10‐year examination
RD Winsor, C Manolis, PJ Kaufmann, V Kashyap
Journal of Small Business Management 50 (4), 621-651, 2012
432012
Military perspectives of organizations
RD Winsor
Journal of Organizational Change Management, 1996
321996
Alcohol warnings and warning labels: an examination of alternative alcohol warning messages and perceived effectiveness
TE DeCarlo
Journal of Consumer Marketing, 1997
301997
The impact of customers' relational models on price-based defection
VD Kaltcheva, RD Winsor, A Parasuraman
Journal of Marketing Theory and Practice 18 (1), 5-22, 2010
282010
Impact of promotions on shopper price comparisons
VD Kaltcheva, RD Winsor, A Patino, S Shapiro
Journal of Business Research 66 (7), 809-815, 2013
242013
Corporate America's Search for the “Right” Direction: Outlook and Opportunities for Family Firms
AF Adams III, SL True, RD Winsor
Family Business Review 15 (4), 269-276, 2002
232002
The regulation of dietary supplements within the United States: flawed attempts at mending a defective consumer safety mechanism
RL Quinones, RD Winsor, A Patino, P Hoffmann
Journal of Consumer Affairs 47 (2), 328-357, 2013
212013
The impact of attitudes, word-of-mouth, and value congruence on conference participation: A comparison of attending and non-attending organizational members
MP Leach, AH Liu, RD Winsor
Journal of hospitality & leisure marketing 16 (3), 246-269, 2008
192008
How important are different socially responsible marketing practices? An exploratory study of gender, race, and income differences
A Patino, VD Kaltcheva, D Pitta, V Sriram, RD Winsor
Journal of consumer marketing, 2014
162014
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Articles 1–20